Live, cold, overnight.
We treat shipping like part of the harvest. Every box leaves Hood Canal packed in eelgrass and ice, then crosses the country on a single FedEx Priority flight.
- How is live shellfish shipped?
- We pack everything in insulated boxes with eelgrass and food-safe gel ice, then ship FedEx Priority Overnight from our facility on Hood Canal.
- What are your shipping cutoffs?
- Place orders by 2pm Pacific Monday through Wednesday for same-day shipment. Orders placed after the cutoff ship the next eligible business day.
- Do you ship over the weekend?
- We ship Mon–Thu only so your shellfish never sit in a warehouse over the weekend. Orders are delivered Tue–Fri.
- Where do you ship?
- All 48 continental US states. We do not currently ship to AK, HI, or internationally.
- Is shipping free?
- Free FedEx Priority Overnight on orders over $150. Below that, shipping is calculated by weight and destination at checkout.
- My order arrived warm — what do I do?
- Email us with a photo within 24 hours and we'll replace or refund. Cold packs can soften in transit; what matters is the shellfish itself is firm, closed, and cold.